Staffing
CMS publishes a 3-star staffing rating for this facility.
RN staffing was 1.03 hours per resident day in 2026Q1, calculated from CMS PBJ records.
View staffing evidenceAsk Trust Hub Network
CMS overview
No proprietary TrustHub score. These ratings are published separately by CMS.
Facility information
CMS remains the primary federal record. Public website and additional contact details appear only when independently verified.
Decision guide
Factual evidence to examine before you decide. These summaries are not a score or recommendation.
CMS publishes a 3-star staffing rating for this facility.
RN staffing was 1.03 hours per resident day in 2026Q1, calculated from CMS PBJ records.
View staffing evidenceThe latest standard inspection on Mar 27, 2025 cited 4 deficiencies.
View inspection evidenceCMS-published records list 83 ownership or control parties.
CMS records show an ownership change effective December 2019.
View ownership evidenceCMS groups this facility with a chain covering 59 facilities across 4 states or territories.
View chain evidenceOwnership & operation
Operator, licensee, owner, manager, and chain stay separate. A connected organization is not automatically the party that runs daily operations.
SeniorTrustHub found evidence connecting this facility to:
15 currently connected nursing homes share this CMS organization identity with ARROWHEAD 123 LLC.
These figures summarize currently connected CMS-certified nursing homes. Some facilities have incomplete measures; missing values are omitted, not treated as zero. Ownership structures can change. State operator or licensee evidence may differ from CMS ownership disclosures.
Ownership
These are CMS-published ownership disclosures. Medicare enrollment ownership and managerial-control information is reported by enrolled providers through CMS forms; it is not an independent determination of beneficial ownership.
Organization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
Published ownership percentage: 100%
Association date reported to CMS: Oct 1, 2019
Other facilities connected through this exact CMS organization identity: 0 across WI.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 10%
Association date reported to CMS: Oct 1, 2019
Other facilities connected through this exact CMS organization identity: 0 across WI.
Individual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 18%
Association date reported to CMS: Oct 1, 2019
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 10%
Association date reported to CMS: Oct 1, 2019
Other facilities connected through this exact CMS organization identity: 0 across WI.
Organization · 5% OR GREATER MORTGAGE INTEREST
Association date reported to CMS: Dec 31, 2024
Other facilities connected through this exact CMS organization identity: 0 across WI.
Organization · 5% OR GREATER SECURITY INTEREST
Association date reported to CMS: Dec 31, 2024
Other facilities connected through this exact CMS organization identity: 0 across WI.
Organization · ADP OF THE SNF
Association date reported to CMS: Dec 1, 2019
Other facilities connected through this exact CMS organization identity: 0 across WI.
Individual · ADP OF THE SNF
Association date reported to CMS: Dec 1, 2019
Individual · ADP OF THE SNF
Association date reported to CMS: Dec 1, 2019
Organization · ADP OF THE SNF
Association date reported to CMS: Jun 9, 2025
Other facilities connected through this exact CMS organization identity: 0 across WI.
Organization · ADP OF THE SNF
Association date reported to CMS: Jun 9, 2025
Other facilities connected through this exact CMS organization identity: 0 across WI.
Individual · ADP OF THE SNF
Association date reported to CMS: Nov 30, 2021
Individual · ADP OF THE SNF
Association date reported to CMS: Nov 29, 2023
Individual · ADP OF THE SNF
Association date reported to CMS: Dec 1, 2019
Organization · ADP OF THE SNF
Association date reported to CMS: Jun 9, 2025
Other facilities connected through this exact CMS organization identity: 0 across WI.
Organization · ADP OF THE SNF
Association date reported to CMS: Dec 1, 2019
Other facilities connected through this exact CMS organization identity: 0 across WI.
Organization · ADP OF THE SNF
Association date reported to CMS: Jun 9, 2025
Other facilities connected through this exact CMS organization identity: 0 across WI.
Individual · ADP OF THE SNF
Association date reported to CMS: Feb 14, 2023
Individual · ADP OF THE SNF
Association date reported to CMS: Dec 1, 2019
Individual · ADP OF THE SNF
Association date reported to CMS: Jun 3, 2024
Individual · ADP OF THE SNF
Association date reported to CMS: Jan 1, 2023
Organization · ADP OF THE SNF
Association date reported to CMS: Dec 1, 2019
Other facilities connected through this exact CMS organization identity: 0 across WI.
Organization · ADP OF THE SNF
Association date reported to CMS: Jun 9, 2025
Other facilities connected through this exact CMS organization identity: 0 across WI.
Individual · CORPORATE DIRECTOR
Association date reported to CMS: Oct 1, 2019
Individual · CORPORATE DIRECTOR
Association date reported to CMS: Oct 1, 2019
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Dec 1, 2019
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Dec 1, 2019
Organization · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Dec 31, 2024
Other facilities connected through this exact CMS organization identity: 0 across WI.
Organization · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Dec 1, 2019
Other facilities connected through this exact CMS organization identity: 0 across WI.
Organization · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Mar 1, 2025
Other facilities connected through this exact CMS organization identity: 0 across WI.
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Nov 30, 2021
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Nov 29, 2023
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Dec 1, 2019
Organization · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Dec 1, 2019
Other facilities connected through this exact CMS organization identity: 0 across WI.
Organization · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Mar 1, 2025
Other facilities connected through this exact CMS organization identity: 0 across WI.
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Feb 14, 2023
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Dec 1, 2019
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Jun 3, 2024
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Jan 1, 2023
Organization · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Feb 1, 2025
Other facilities connected through this exact CMS organization identity: 0 across WI.
Organization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
Published ownership percentage: 100%
Association date reported to CMS: Oct 1, 2019
CMS classifications: Parent company
Other facilities connected through this exact CMS organization identity: 13 across WI.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 10%
Association date reported to CMS: Oct 1, 2019
Other facilities connected through this exact CMS organization identity: 14 across MI, WI.
Individual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 36%
Association date reported to CMS: Oct 1, 2019
Individual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 36%
Association date reported to CMS: Oct 1, 2019
Individual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 18%
Association date reported to CMS: Oct 1, 2019
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 10%
Association date reported to CMS: Oct 1, 2019
Other facilities connected through this exact CMS organization identity: 13 across MI, WI.
Organization · 5% OR GREATER MORTGAGE INTEREST
Published ownership percentage: 100%
Association date reported to CMS: Dec 31, 2024
Other facilities connected through this exact CMS organization identity: 135 across CA, FL, IL, IN, KS, KY, MA, MD, MI, MN, MO, NC, NH, NJ, NY, OH, PA, RI, SD, TN, TX, VA, VT, WI.
Organization · 5% OR GREATER SECURITY INTEREST
Published ownership percentage: 100%
Association date reported to CMS: Dec 31, 2024
Other facilities connected through this exact CMS organization identity: 135 across CA, FL, IL, IN, KS, KY, MA, MD, MI, MN, MO, NC, NH, NJ, NY, OH, PA, RI, SD, TN, TX, VA, VT, WI.
Organization · ADP OF THE SNF
Association date reported to CMS: Dec 1, 2019
Other facilities connected through this exact CMS organization identity: 14 across MI, WI.
Individual · ADP OF THE SNF
Association date reported to CMS: Dec 1, 2019
Individual · ADP OF THE SNF
Association date reported to CMS: Dec 1, 2019
Organization · ADP OF THE SNF
Association date reported to CMS: Jun 9, 2025
Other facilities connected through this exact CMS organization identity: 112 across FL, IA, IL, KY, MA, MI, MN, NM, OH, PA, RI, TX, WI.
Organization · ADP OF THE SNF
Association date reported to CMS: Jun 9, 2025
CMS classifications: Management services company
Other facilities connected through this exact CMS organization identity: 43 across MI, MN, WI.
Individual · ADP OF THE SNF
Association date reported to CMS: Nov 30, 2021
Individual · ADP OF THE SNF
Association date reported to CMS: Nov 29, 2023
Individual · ADP OF THE SNF
Association date reported to CMS: Dec 1, 2019
Organization · ADP OF THE SNF
Association date reported to CMS: Jun 9, 2025
CMS classifications: Chain / home office, Management services company
Other facilities connected through this exact CMS organization identity: 54 across MI, MN, WI.
Organization · ADP OF THE SNF
Association date reported to CMS: Dec 1, 2019
Other facilities connected through this exact CMS organization identity: 0 across WI.
Organization · ADP OF THE SNF
Association date reported to CMS: Jun 9, 2025
Other facilities connected through this exact CMS organization identity: 41 across MN, WI.
Individual · ADP OF THE SNF
Association date reported to CMS: Feb 14, 2023
Individual · ADP OF THE SNF
Association date reported to CMS: Dec 1, 2019
Individual · ADP OF THE SNF
Association date reported to CMS: Jun 3, 2024
Individual · ADP OF THE SNF
Association date reported to CMS: Jan 1, 2023
Organization · ADP OF THE SNF
Association date reported to CMS: Dec 1, 2019
Other facilities connected through this exact CMS organization identity: 13 across MI, WI.
Organization · ADP OF THE SNF
Association date reported to CMS: Jun 9, 2025
Other facilities connected through this exact CMS organization identity: 85 across CA, IA, MI, MN, MO, MT, NH, OH, WI.
Individual · CORPORATE DIRECTOR
Published ownership percentage: 36%
Association date reported to CMS: Oct 1, 2019
Individual · CORPORATE DIRECTOR
Published ownership percentage: 36%
Association date reported to CMS: Oct 1, 2019
Individual · OPERATIONAL/MANAGERIAL CONTROL
Published ownership percentage: 36%
Association date reported to CMS: Dec 1, 2019
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Dec 1, 2019
Organization · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Dec 31, 2024
Other facilities connected through this exact CMS organization identity: 135 across CA, FL, IL, IN, KS, KY, MA, MD, MI, MN, MO, NC, NH, NJ, NY, OH, PA, RI, SD, TN, TX, VA, VT, WI.
Organization · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Dec 1, 2019
Other facilities connected through this exact CMS organization identity: 112 across FL, IA, IL, KY, MA, MI, MN, NM, OH, PA, RI, TX, WI.
Organization · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Mar 1, 2025
CMS classifications: Management services company
Other facilities connected through this exact CMS organization identity: 43 across MI, MN, WI.
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Nov 30, 2021
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Nov 29, 2023
Individual · OPERATIONAL/MANAGERIAL CONTROL
Published ownership percentage: 36%
Association date reported to CMS: Dec 1, 2019
Roles are shown as CMS publishes them. Different CMS sources can describe different enrollment, ownership, and control concepts, so TrustHub keeps each source-specific disclosure distinct.
Chain context
Chain-level values describe this CMS-defined group, not any one facility. CMS Chain ID 377 is a grouping identifier, not a legal organization.
| Month | Facilities | Overall rating | Staffing rating |
|---|---|---|---|
| Wed Jul | 59 | 2.7 | 3.4 |
| Mon Jun | 59 | 2.7 | 3.5 |
| Fri May | 59 | 2.7 | 3.5 |
| Wed Apr | 59 | 2.7 | 3.5 |
| Sun Mar | 58 | 2.8 | 3.5 |
| Sun Feb | 58 | 2.8 | 3.5 |
Nursing Home Chain Performance Measures, fixed version da2db00a-0f3d-40a9-a535-588ff1220c55. Membership comes separately from CMS Skilled Nursing Facility Enrollments.
View official CMS sourceInspections & deficiencies
Scope and severity terms below are CMS classifications. They are not a TrustHub score.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Feb 23, 2026)
No health-deficiency rows were deterministically linked to this inspection.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
CMS scope/severity G: Isolated; Actual harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Apr 24, 2025)
Provide safe, appropriate pain management for a resident who requires such services.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Apr 24, 2025)
Provide and implement an infection prevention and control program.
CMS scope/severity F: Widespread; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Apr 24, 2025)
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
CMS scope/severity F: Widespread; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Apr 24, 2025)
No health-deficiency rows were deterministically linked to this inspection.
No health-deficiency rows were deterministically linked to this inspection.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Oct 23, 2023)
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Oct 23, 2023)
Respond appropriately to all alleged violations.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Oct 23, 2023)
No health-deficiency rows were deterministically linked to this inspection.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Nov 1, 2022)
Provide medically-related social services to help each resident achieve the highest possible quality of life.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Nov 1, 2022)
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Nov 1, 2022)
Provide and implement an infection prevention and control program.
CMS scope/severity E: Pattern; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Nov 1, 2022)
Penalties & enforcement
No penalty records were found for this provider in the currently loaded CMS Penalties dataset.
Questions to ask
Facility history
7 historical events available. Dates and values come from published CMS and official state regulator evidence, not a score.
RN staffing decreased from 1.24 to 1.03 hours per resident day between 2025Q4 and 2026Q1. Staffing declined across those reported periods.
1.24 → 1.03
CMS · Reported in a source release · View related evidence
1 deficiency was recorded.
CMS · Recorded event date · View related evidence
4 deficiencies were recorded. That includes 1 higher-severity deficiency.
CMS · Recorded event date · View related evidence
No linked health-deficiency findings were recorded for this survey.
CMS · Recorded event date · View related evidence
3 deficiencies were recorded.
CMS · Recorded event date · View related evidence
4 deficiencies were recorded.
CMS · Recorded event date · View related evidence
An ownership change was recorded. New organization: NSH WILLIAMS BAY LLC.
WILLIAMS BAY CARE CENTER LLC → NSH WILLIAMS BAY LLC
CMS · Recorded event date · View related evidence
Staffing
CMS staffing rating: 3 of 5 stars. CMS calculates that rating separately using its published methodology. The values below are calculations from daily PBJ records for 2026Q1 (current source quarter).
| Measure | Monday–Friday | Saturday–Sunday |
|---|---|---|
| Total nursing | 3.532 | 3.171 |
| RN categories | 1.161 | 0.696 |
Contract staff accounted for 1.4% of reported nursing hours included in this quarter calculation.
Reported RN-category hours per resident day were 0.214 lower than the prior loaded quarter.
Solid bar: Total nursing · Outlined bar: RN categories
| Quarter | Total nursing | RN categories | LPN/LVN | CNA | Contract share | Days |
|---|---|---|---|---|---|---|
| 2025Q2 | 3.511 | 1.145 | 0.3 | 2.066 | 1.6% | 91 |
| 2025Q3 | 3.465 | 1.205 | 0.309 | 1.951 | 1.4% | 92 |
| 2025Q4 | 3.574 | 1.241 | 0.375 | 1.959 | 0.7% | 92 |
| 2026Q1 | 3.428 | 1.027 | 0.489 | 1.912 | 1.4% | 90 |
Hours-per-resident-day values are calculated by this platform from CMS-published daily PBJ hours and MDS census. For each displayed period, included hours are summed and divided by the summed census for days with a positive census. They are not CMS case-mix-adjusted staffing measures or a staffing rating.
View official CMS PBJ sourceWhat we can verify today
These measures come from the current successfully ingested CMS Nursing Home Provider Information release.
Planned evidence layers
These areas require separate authoritative CMS datasets. No findings are shown until those sources are ingested and reviewed.
Trust participation
Claims, corrections, and factual context are free. Submissions never replace CMS evidence or affect ranking.
Source register
No paid placements. Facilities cannot pay to rank higher. We cite. You decide.