Staffing
CMS publishes a 1-star staffing rating for this facility.
RN staffing was 0.72 hours per resident day in 2026Q1, calculated from CMS PBJ records.
View staffing evidenceAsk Trust Hub Network
Also known publicly as Mountain Ridge Center
FRANKLIN, NH
CMS overview
No proprietary TrustHub score. These ratings are published separately by CMS.
Facility information
CMS remains the primary federal record. Public website and additional contact details appear only when independently verified.
Decision guide
Factual evidence to examine before you decide. These summaries are not a score or recommendation.
CMS publishes a 1-star staffing rating for this facility.
RN staffing was 0.72 hours per resident day in 2026Q1, calculated from CMS PBJ records.
View staffing evidenceThe latest standard inspection on Apr 17, 2025 cited 4 deficiencies.
View inspection evidenceCMS-published records list 45 ownership or control parties.
View ownership evidenceCMS groups this facility with a chain covering 185 facilities across 18 states or territories.
View chain evidenceCMS records show a $16,702 fine in the loaded enforcement dataset.
View enforcement evidence →Ownership & operation
Operator, licensee, owner, manager, and chain stay separate. A connected organization is not automatically the party that runs daily operations.
SeniorTrustHub found evidence connecting this facility to:
195 currently connected nursing homes share this CMS organization identity with WELLTOWER OP, LLC.
These figures summarize currently connected CMS-certified nursing homes. Some facilities have incomplete measures; missing values are omitted, not treated as zero. Ownership structures can change. State operator or licensee evidence may differ from CMS ownership disclosures.
Ownership
These are CMS-published ownership disclosures. Medicare enrollment ownership and managerial-control information is reported by enrolled providers through CMS forms; it is not an independent determination of beneficial ownership.
Organization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
Published ownership percentage: 100%
Association date reported to CMS: Apr 1, 2011
Other facilities connected through this exact CMS organization identity: 0 across NH.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Association date reported to CMS: Feb 2, 2015
Other facilities connected through this exact CMS organization identity: 0 across NH.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Association date reported to CMS: Feb 2, 2015
Other facilities connected through this exact CMS organization identity: 0 across NH.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Association date reported to CMS: Feb 2, 2015
Other facilities connected through this exact CMS organization identity: 0 across NH.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Association date reported to CMS: Feb 2, 2015
Other facilities connected through this exact CMS organization identity: 0 across NH.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Association date reported to CMS: Feb 2, 2015
Other facilities connected through this exact CMS organization identity: 0 across NH.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Association date reported to CMS: Feb 2, 2015
Other facilities connected through this exact CMS organization identity: 0 across NH.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Association date reported to CMS: Feb 2, 2015
Other facilities connected through this exact CMS organization identity: 0 across NH.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Association date reported to CMS: Feb 2, 2015
Other facilities connected through this exact CMS organization identity: 0 across NH.
Individual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Association date reported to CMS: Dec 31, 2011
Individual · ADP OF THE SNF
Association date reported to CMS: Mar 10, 2025
Individual · ADP OF THE SNF
Association date reported to CMS: Mar 10, 2025
Individual · CORPORATE OFFICER
Association date reported to CMS: Dec 1, 2012
Individual · CORPORATE OFFICER
Association date reported to CMS: Jun 1, 2024
Individual · CORPORATE OFFICER
Association date reported to CMS: Jun 1, 2024
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Jun 1, 2011
Organization · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Apr 1, 2011
Other facilities connected through this exact CMS organization identity: 0 across NH.
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Jan 1, 2019
Organization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
Published ownership percentage: 100%
Association date reported to CMS: Apr 1, 2011
Other facilities connected through this exact CMS organization identity: 6 across NH.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 100%
Association date reported to CMS: Feb 2, 2015
Other facilities connected through this exact CMS organization identity: 135 across MA, MD, ME, NH, NJ, NM, PA, RI, TN, VA, VT, WA, WV.
Individual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 7.6%
Association date reported to CMS: Dec 31, 2011
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 100%
Association date reported to CMS: Feb 2, 2015
Other facilities connected through this exact CMS organization identity: 139 across MA, MD, ME, NC, NH, NJ, NM, PA, RI, TN, VA, VT, WA, WV.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 100%
Association date reported to CMS: Feb 2, 2015
Other facilities connected through this exact CMS organization identity: 140 across MA, MD, ME, NC, NH, NJ, NM, PA, RI, TN, VA, VT, WA, WV.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 100%
Association date reported to CMS: Feb 2, 2015
CMS classifications: Parent company
Other facilities connected through this exact CMS organization identity: 136 across MA, MD, ME, NC, NH, NJ, NM, PA, RI, TN, VA, VT, WA, WV.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 100%
Association date reported to CMS: Feb 2, 2015
Other facilities connected through this exact CMS organization identity: 138 across MA, MD, ME, NC, NH, NJ, NM, PA, RI, TN, VA, VT, WA, WV.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 100%
Association date reported to CMS: Feb 2, 2015
Other facilities connected through this exact CMS organization identity: 127 across MD, ME, NC, NH, NJ, NM, PA, RI, TN, VA, VT, WA, WV.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 100%
Association date reported to CMS: Feb 2, 2015
Other facilities connected through this exact CMS organization identity: 53 across MD, NH, NJ, PA, RI, VA, VT, WV.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 100%
Association date reported to CMS: Feb 2, 2015
Other facilities connected through this exact CMS organization identity: 104 across MD, ME, NH, NJ, NM, NV, PA, RI, VA, VT, WA, WV.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 10.8%
Association date reported to CMS: Dec 31, 2011
Other facilities connected through this exact CMS organization identity: 140 across MA, MD, ME, NC, NH, NJ, NM, PA, RI, TN, VA, VT, WA, WV.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 65.3%
Association date reported to CMS: Feb 2, 2015
Other facilities connected through this exact CMS organization identity: 136 across MA, MD, ME, NH, NJ, NM, PA, RI, VA, VT, WA, WV.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 5.2%
Association date reported to CMS: Jan 1, 2016
Other facilities connected through this exact CMS organization identity: 131 across MA, MD, ME, NC, NH, NJ, NM, NV, PA, RI, TN, VA, VT, WA, WV.
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 5.4%
Association date reported to CMS: Jun 1, 2024
Other facilities connected through this exact CMS organization identity: 194 across CA, KS, MA, MD, ME, MI, NC, NH, NJ, NM, NV, OH, PA, RI, TN, TX, VA, VT, WA, WV.
Individual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 10.8%
Association date reported to CMS: Dec 31, 2011
Organization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 7.6%
Association date reported to CMS: Dec 31, 2011
Other facilities connected through this exact CMS organization identity: 141 across MA, MD, ME, NC, NH, NJ, NM, NV, PA, RI, TN, VA, VT, WA, WV.
Individual · ADP OF THE SNF
Association date reported to CMS: Mar 10, 2025
Individual · ADP OF THE SNF
Association date reported to CMS: Mar 10, 2025
Organization · ADP OF THE SNF
Association date reported to CMS: Mar 10, 2025
Other facilities connected through this exact CMS organization identity: 0 across NH.
Organization · ADP OF THE SNF
Association date reported to CMS: Mar 10, 2025
Other facilities connected through this exact CMS organization identity: 0 across NH.
Individual · CORPORATE OFFICER
Published ownership percentage: 100%
Association date reported to CMS: Dec 1, 2012
Individual · CORPORATE OFFICER
Published ownership percentage: 100%
Association date reported to CMS: Jun 1, 2024
Individual · CORPORATE OFFICER
Association date reported to CMS: Jun 1, 2024
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Jun 1, 2011
Organization · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Apr 1, 2011
Other facilities connected through this exact CMS organization identity: 138 across MA, MD, ME, NC, NH, NJ, NM, PA, RI, TN, VA, VT, WA, WV.
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Jan 1, 2019
Organization · Medicare-enrolled legal organization
Other facilities connected through this exact CMS organization identity: 0 across NH.
Roles are shown as CMS publishes them. Different CMS sources can describe different enrollment, ownership, and control concepts, so TrustHub keeps each source-specific disclosure distinct.
Chain context
Chain-level values describe this CMS-defined group, not any one facility. CMS Chain ID 237 is a grouping identifier, not a legal organization.
| Month | Facilities | Overall rating | Staffing rating |
|---|---|---|---|
| Wed Jul | 185 | 2.4 | 2.5 |
| Mon Jun | 187 | 2.4 | 2.5 |
| Fri May | 187 | 2.4 | 2.5 |
| Wed Apr | 191 | 2.4 | 2.6 |
| Sun Mar | 193 | 2.4 | 2.5 |
| Sun Feb | 197 | 2.4 | 2.5 |
Nursing Home Chain Performance Measures, fixed version da2db00a-0f3d-40a9-a535-588ff1220c55. Membership comes separately from CMS Skilled Nursing Facility Enrollments.
View official CMS sourceInspections & deficiencies
Scope and severity terms below are CMS classifications. They are not a TrustHub score.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Aug 5, 2025)
Provide enough food/fluids to maintain a resident's health.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Aug 5, 2025)
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
CMS scope/severity F: Widespread; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Aug 5, 2025)
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Aug 5, 2025)
Provide timely, quality laboratory services/tests to meet the needs of residents.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Aug 5, 2025)
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
CMS scope/severity C: Widespread; No actual harm with potential for minimal harm.
Correction status: Deficient, Provider has date of correction (Aug 5, 2025)
No health-deficiency rows were deterministically linked to this inspection.
No health-deficiency rows were deterministically linked to this inspection.
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (May 15, 2025)
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
CMS scope/severity B: Pattern; No actual harm with potential for minimal harm.
Correction status: Deficient, Provider has date of correction (May 20, 2025)
Ensure services provided by the nursing facility meet professional standards of quality.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (May 28, 2025)
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (May 13, 2025)
No health-deficiency rows were deterministically linked to this inspection.
Ensure services provided by the nursing facility meet professional standards of quality.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Aug 8, 2024)
Develop and implement policies and procedures for flu and pneumonia vaccinations.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Aug 9, 2024)
No health-deficiency rows were deterministically linked to this inspection.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
CMS scope/severity B: Pattern; No actual harm with potential for minimal harm.
Correction status: Deficient, Provider has date of correction (Jul 27, 2023)
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Jul 27, 2023)
Ensure services provided by the nursing facility meet professional standards of quality.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Jun 24, 2023)
Penalties & enforcement
Published fine amount: $16,702.00
Questions to ask
Facility history
7 historical events available. Dates and values come from published CMS and official state regulator evidence, not a score.
CMS recorded a $16,702 civil monetary penalty.
CMS · Recorded event date · View related evidence
Total nurse staffing increased from 3.15 to 3.39 hours per resident day between 2025Q2 and 2025Q3. Staffing improved across those reported periods.
3.15 → 3.39
CMS · Reported in a source release · View related evidence
6 deficiencies were recorded.
CMS · Recorded event date · View related evidence
No linked health-deficiency findings were recorded for this survey.
CMS · Recorded event date · View related evidence
4 deficiencies were recorded.
CMS · Recorded event date · View related evidence
2 deficiencies were recorded.
CMS · Recorded event date · View related evidence
3 deficiencies were recorded.
CMS · Recorded event date · View related evidence
Staffing
CMS staffing rating: 1 of 5 stars. CMS calculates that rating separately using its published methodology. The values below are calculations from daily PBJ records for 2026Q1 (current source quarter).
| Measure | Monday–Friday | Saturday–Sunday |
|---|---|---|
| Total nursing | 3.604 | 2.906 |
| RN categories | 0.882 | 0.327 |
Contract staff accounted for 29.9% of reported nursing hours included in this quarter calculation.
Reported RN-category hours per resident day were 0.029 higher than the prior loaded quarter.
Solid bar: Total nursing · Outlined bar: RN categories
| Quarter | Total nursing | RN categories | LPN/LVN | CNA | Contract share | Days |
|---|---|---|---|---|---|---|
| 2025Q2 | 3.148 | 0.587 | 0.831 | 1.507 | 10.5% | 91 |
| 2025Q3 | 3.385 | 0.619 | 0.87 | 1.69 | 13.3% | 92 |
| 2025Q4 | 3.399 | 0.692 | 0.793 | 1.849 | 30.4% | 92 |
| 2026Q1 | 3.402 | 0.721 | 0.723 | 1.837 | 29.9% | 90 |
Hours-per-resident-day values are calculated by this platform from CMS-published daily PBJ hours and MDS census. For each displayed period, included hours are summed and divided by the summed census for days with a positive census. They are not CMS case-mix-adjusted staffing measures or a staffing rating.
View official CMS PBJ sourceWhat we can verify today
These measures come from the current successfully ingested CMS Nursing Home Provider Information release.
Planned evidence layers
These areas require separate authoritative CMS datasets. No findings are shown until those sources are ingested and reviewed.
Trust participation
Claims, corrections, and factual context are free. Submissions never replace CMS evidence or affect ranking.
Source register
No paid placements. Facilities cannot pay to rank higher. We cite. You decide.