Staffing
CMS publishes a 1-star staffing rating for this facility.
RN staffing was 0.31 hours per resident day in 2026Q1, calculated from CMS PBJ records.
View staffing evidenceAsk Trust Hub Network
Also known publicly as Crest Manor Living & Rehab Center
Fairport, NY
CMS overview
No proprietary TrustHub score. These ratings are published separately by CMS.
Facility information
CMS remains the primary federal record. Public website and additional contact details appear only when independently verified.
State regulatory evidence
New York State Department of Health is the state source for this license record. It does not replace CMS federal certification, ratings, or certified-bed counts.
New York State Department of Health
State regulatory data · checked Aug 2026
Decision guide
Factual evidence to examine before you decide. These summaries are not a score or recommendation.
CMS publishes a 1-star staffing rating for this facility.
RN staffing was 0.31 hours per resident day in 2026Q1, calculated from CMS PBJ records.
View staffing evidenceThe latest standard inspection on Oct 15, 2024 cited 11 deficiencies.
View inspection evidenceCMS-published records list 47 ownership or control parties.
CMS records show an ownership change effective June 2023.
View ownership evidenceCMS records show a $41,360 fine in the loaded enforcement dataset.
View enforcement evidence →Ownership & operation
Operator, licensee, owner, manager, and chain stay separate. A connected organization is not automatically the party that runs daily operations.
Supported by multiple government sources
SeniorTrustHub found evidence connecting this facility to:
16 currently connected nursing homes share this CMS organization identity with BONADIO & CO LLP.
These figures summarize currently connected CMS-certified nursing homes. Some facilities have incomplete measures; missing values are omitted, not treated as zero. Ownership structures can change. State operator or licensee evidence may differ from CMS ownership disclosures.
Ownership
These are CMS-published ownership disclosures. Medicare enrollment ownership and managerial-control information is reported by enrolled providers through CMS forms; it is not an independent determination of beneficial ownership.
Organization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
Published ownership percentage: 100%
Association date reported to CMS: Jun 23, 2023
Other facilities connected through this exact CMS organization identity: 0 across NY.
Individual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 30%
Association date reported to CMS: Jun 23, 2023
Individual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 45%
Association date reported to CMS: Jun 23, 2023
Individual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 15%
Association date reported to CMS: Jun 23, 2023
Individual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 10%
Association date reported to CMS: Jun 23, 2023
Organization · ADP OF THE SNF
Association date reported to CMS: Dec 9, 2024
Other facilities connected through this exact CMS organization identity: 0 across NY.
Organization · ADP OF THE SNF
Association date reported to CMS: Dec 9, 2024
Other facilities connected through this exact CMS organization identity: 0 across NY.
Individual · ADP OF THE SNF
Association date reported to CMS: Jan 23, 2025
Individual · ADP OF THE SNF
Association date reported to CMS: Jan 23, 2025
Organization · ADP OF THE SNF
Association date reported to CMS: Dec 9, 2024
Other facilities connected through this exact CMS organization identity: 0 across NY.
Individual · ADP OF THE SNF
Association date reported to CMS: Dec 9, 2024
Individual · ADP OF THE SNF
Association date reported to CMS: Dec 9, 2024
Individual · ADP OF THE SNF
Association date reported to CMS: Jan 23, 2025
Individual · ADP OF THE SNF
Association date reported to CMS: Dec 9, 2024
Individual · ADP OF THE SNF
Association date reported to CMS: Jan 23, 2025
Individual · ADP OF THE SNF
Association date reported to CMS: Dec 9, 2024
Individual · CONTRACTED MANAGING EMPLOYEE
Association date reported to CMS: Jun 23, 2023
Individual · CORPORATE OFFICER
Association date reported to CMS: Jun 23, 2023
Organization · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Dec 9, 2024
Other facilities connected through this exact CMS organization identity: 0 across NY.
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Jun 23, 2023
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Jan 21, 2025
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Jan 21, 2025
Individual · W-2 MANAGING EMPLOYEE
Association date reported to CMS: Jun 23, 2023
Organization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
Published ownership percentage: 100%
Association date reported to CMS: Jun 23, 2023
CMS classifications: Parent company, Holding company
Other facilities connected through this exact CMS organization identity: 1 across NY.
Individual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 30%
Association date reported to CMS: Jun 23, 2023
Individual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 45%
Association date reported to CMS: Jun 23, 2023
Individual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 15%
Association date reported to CMS: Jun 23, 2023
Individual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
Published ownership percentage: 10%
Association date reported to CMS: Jun 23, 2023
Organization · ADP OF THE SNF
Association date reported to CMS: Dec 9, 2024
Other facilities connected through this exact CMS organization identity: 1 across NY.
Organization · ADP OF THE SNF
Association date reported to CMS: Dec 9, 2024
Other facilities connected through this exact CMS organization identity: 15 across MA, NY.
Individual · ADP OF THE SNF
Association date reported to CMS: Dec 12, 2024
Individual · ADP OF THE SNF
Association date reported to CMS: Dec 12, 2024
Organization · ADP OF THE SNF
Association date reported to CMS: Dec 9, 2024
Other facilities connected through this exact CMS organization identity: 1 across NY.
Individual · ADP OF THE SNF
Association date reported to CMS: Dec 9, 2024
Individual · ADP OF THE SNF
Association date reported to CMS: Dec 9, 2024
Individual · ADP OF THE SNF
Association date reported to CMS: Jan 21, 2025
Individual · ADP OF THE SNF
Association date reported to CMS: Dec 9, 2024
Individual · ADP OF THE SNF
Association date reported to CMS: Jan 21, 2025
Individual · ADP OF THE SNF
Association date reported to CMS: Dec 9, 2024
Individual · CONTRACTED MANAGING EMPLOYEE
Association date reported to CMS: Jun 23, 2023
Individual · CORPORATE OFFICER
Association date reported to CMS: Jun 23, 2023
Organization · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Dec 9, 2024
Other facilities connected through this exact CMS organization identity: 1 across NY.
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Jun 23, 2023
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Jan 21, 2025
Individual · OPERATIONAL/MANAGERIAL CONTROL
Association date reported to CMS: Jan 21, 2025
Individual · W-2 MANAGING EMPLOYEE
Association date reported to CMS: Jun 23, 2023
Organization · Medicare-enrolled legal organization
Other facilities connected through this exact CMS organization identity: 0 across NY.
Roles are shown as CMS publishes them. Different CMS sources can describe different enrollment, ownership, and control concepts, so TrustHub keeps each source-specific disclosure distinct.
Inspections & deficiencies
Scope and severity terms below are CMS classifications. They are not a TrustHub score.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has no plan of correction
Provide care and assistance to perform activities of daily living for any resident who is unable.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has no plan of correction
No health-deficiency rows were deterministically linked to this inspection.
No health-deficiency rows were deterministically linked to this inspection.
Honor the resident's right to organize and participate in resident/family groups in the facility.
CMS scope/severity E: Pattern; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Dec 2, 2024)
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
CMS scope/severity E: Pattern; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Dec 2, 2024)
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Dec 2, 2024)
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
CMS scope/severity G: Isolated; Actual harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Dec 2, 2024)
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Dec 2, 2024)
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Dec 2, 2024)
Provide enough food/fluids to maintain a resident's health.
CMS scope/severity G: Isolated; Actual harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Dec 2, 2024)
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
CMS scope/severity F: Widespread; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Dec 2, 2024)
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Dec 2, 2024)
Keep all essential equipment working safely.
CMS scope/severity E: Pattern; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Dec 9, 2024)
Make sure that a working call system is available in each resident's bathroom and bathing area.
CMS scope/severity E: Pattern; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Dec 9, 2024)
Provide care and assistance to perform activities of daily living for any resident who is unable.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Jul 12, 2024)
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Mar 14, 2024)
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Mar 14, 2024)
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
CMS scope/severity E: Pattern; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Mar 14, 2024)
Make sure that a working call system is available in each resident's bathroom and bathing area.
CMS scope/severity E: Pattern; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Mar 14, 2024)
No health-deficiency rows were deterministically linked to this inspection.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Jun 17, 2023)
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
CMS scope/severity E: Pattern; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Jun 17, 2023)
Provide care and assistance to perform activities of daily living for any resident who is unable.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Jun 17, 2023)
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Jun 17, 2023)
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Jun 17, 2023)
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
CMS scope/severity E: Pattern; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Jun 17, 2023)
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
CMS scope/severity E: Pattern; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Jun 17, 2023)
Provide and implement an infection prevention and control program.
CMS scope/severity E: Pattern; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Jun 17, 2023)
No health-deficiency rows were deterministically linked to this inspection.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
CMS scope/severity D: Isolated; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Nov 26, 2021)
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
CMS scope/severity E: Pattern; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Nov 26, 2021)
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
CMS scope/severity E: Pattern; No actual harm with potential for more than minimal harm that is not immediate jeopardy.
Correction status: Deficient, Provider has date of correction (Nov 26, 2021)
Penalties & enforcement
Published fine amount: $41,360.00
Questions to ask
Facility history
21 historical events available. Dates and values come from published CMS and official state regulator evidence, not a score.
2 deficiencies were recorded.
CMS · Recorded event date · View related evidence
Total nurse staffing increased from 3.00 to 3.44 hours per resident day between 2025Q4 and 2026Q1. Staffing improved across those reported periods.
3.00 → 3.44
CMS · Reported in a source release · View related evidence
RN staffing decreased from 0.41 to 0.29 hours per resident day between 2025Q3 and 2025Q4. Staffing declined across those reported periods.
0.41 → 0.29
CMS · Reported in a source release · View related evidence
New York State Department of Health recorded a complaint-related inspection on 2025-11-24.
New York State Department of Health · Recorded event date · View related evidence
New York State Department of Health recorded a complaint-related inspection on 2025-08-20.
New York State Department of Health · Recorded event date · View related evidence
New York State Department of Health recorded a complaint-related inspection on 2025-08-14.
New York State Department of Health · Recorded event date · View related evidence
New York State Department of Health recorded a complaint-related inspection on 2025-08-14.
New York State Department of Health · Recorded event date · View related evidence
New York State Department of Health recorded a state fine of $20,000 on 2025-06-30.
New York State Department of Health · Recorded event date · View related evidence
CMS recorded a $41,360 civil monetary penalty.
CMS · Recorded event date · View related evidence
11 deficiencies were recorded. That includes 2 higher-severity deficiencies.
CMS · Recorded event date · View related evidence
No linked health-deficiency findings were recorded for this survey.
CMS · Recorded event date · View related evidence
1 deficiency was recorded.
CMS · Recorded event date · View related evidence
Staffing
CMS staffing rating: 1 of 5 stars. CMS calculates that rating separately using its published methodology. The values below are calculations from daily PBJ records for 2026Q1 (current source quarter).
| Measure | Monday–Friday | Saturday–Sunday |
|---|---|---|
| Total nursing | 3.548 | 3.158 |
| RN categories | 0.368 | 0.182 |
Contract staff accounted for 0% of reported nursing hours included in this quarter calculation.
Reported RN-category hours per resident day were 0.029 higher than the prior loaded quarter.
Solid bar: Total nursing · Outlined bar: RN categories
| Quarter | Total nursing | RN categories | LPN/LVN | CNA | Contract share | Days |
|---|---|---|---|---|---|---|
| 2025Q2 | 3.274 | 0.418 | 1.059 | 1.798 | 0% | 91 |
| 2025Q3 | 3.119 | 0.414 | 1.069 | 1.636 | 0% | 92 |
| 2025Q4 | 2.998 | 0.285 | 1.039 | 1.674 | 0% | 92 |
| 2026Q1 | 3.436 | 0.314 | 1.096 | 2.026 | 0% | 90 |
Hours-per-resident-day values are calculated by this platform from CMS-published daily PBJ hours and MDS census. For each displayed period, included hours are summed and divided by the summed census for days with a positive census. They are not CMS case-mix-adjusted staffing measures or a staffing rating.
View official CMS PBJ sourceWhat we can verify today
These measures come from the current successfully ingested CMS Nursing Home Provider Information release.
Planned evidence layers
These areas require separate authoritative CMS datasets. No findings are shown until those sources are ingested and reviewed.
Trust participation
Claims, corrections, and factual context are free. Submissions never replace CMS evidence or affect ranking.
Source register
No paid placements. Facilities cannot pay to rank higher. We cite. You decide.